Best Card Tokenization Software for Hotel Bookings in 2026: Top 6 Picks

Comparing the best card tokenization software for hotel bookings of 2026: 1. Enigma Vault, 2. PCI Booking, 3. PCI Proxy (Planet), 4. Bluefin ShieldConex, 5. PCI Vault, and 6. IXOPAY (TokenEx).

About the author: I’m Dr. Tony Alex, Chief Executive Officer of Enigma Vault, where I lead our work in encryption, tokenization, and sensitive-data protection. I have more than two decades of experience building enterprise software businesses.

In 1999 I founded US eDirect to develop software for parks, campgrounds, and recreation agencies, bringing reservations and payments into one cloud system, and led it through its acquisition by Tyler Technologies in 2022.

Disclosure: I work at Enigma Vault, which appears first in this list. Every platform here is judged on the same criteria, and the review ratings come from G2 and Capterra.

Card tokenization software for hotel bookings replaces a guest’s card number with a token your PMS, sales team, and staff can store and charge, while the real number stays in a PCI DSS validated vault. It protects the cards that arrive by phone, email, OTA virtual card, front desk, and group contract.

The best options in 2026 are Enigma Vault for phone, email, direct, and group authorizations; PCI Booking and PCI Proxy for OTA and channel manager cards; Bluefin ShieldConex for the front desk; and PCI Vault and IXOPAY for teams with developers.

To choose, list where your cards come from in a normal month, then pick the platform that covers your riskiest channel and charges through the gateway you already use. The picks below are grouped by booking channel.

Best Card Tokenization Software for Hotel Bookings: Which One Should You Consider?

Here’s the overall summary for an independent hotel, a small group, or a central reservations team. Every rating, price, and feature was checked on October 23, 2026.

Still taking card authorization forms by email? Show us one and we’ll map how it would work as a secure link. Get in touch

What Is Card Tokenization Software for Hotels?

Hotel card tokenization software swaps a guest’s card number for a meaningless token that your PMS, sales system, and staff can store and use, while the real number sits in a PCI DSS validated vault and is only released to your payment gateway or an authorized user.

A hotel needs this more than most merchants because cards rarely arrive in one clean checkout.

They come by phone from a guest’s assistant, by email from a corporate travel desk, as a virtual card from Expedia or Booking.com, through a channel manager’s reservation feed, and across the front desk for incidentals. The PMS may already tokenize the cards it takes itself; the gaps are usually everywhere else.

Key Features to Look For in Hotel Card Tokenization Software

In a demo, check these first:

• Capture for every channel: Booking engine forms, email and SMS links, and phone capture that keeps digits out of call recordings.
• OTA and channel manager interception: Catches cards, including virtual cards, in the reservation feed and hands the PMS a token.
• Charge through your own gateway: A proxy that injects the card into the request to your existing processor, so you don’t switch acquirers.
• Controlled reveal: Authorized staff can view a card to key it into a portal or terminal, with each view logged.
• CVV handling: Short-lived CVV storage for the first authorization, then automatic deletion.
• Third-party authorization records: Signature, card, and ID in one link, giving each reservation a traceable record instead of a PDF.
• Pricing you can model: A per-request or per-month rate you can forecast against room nights and stored cards.

Related reading: best credit card tokenization software and vault vs. vaultless tokenization.

How We Evaluated Hotel Card Tokenization Software

Sources: each vendor’s own product, developer, and pricing pages, SiteMinder’s developer documentation, and G2 and Capterra, checked October 23, 2026.

The Best Card Tokenization Software for Hotel Bookings, by Booking Channel

Each section names a top pick and a runner-up for one way cards reach a hotel. Numbers follow the overall ranking.

For Direct and Phone Reservations

This is the channel where card numbers leak most: a guest reads digits to a reservations agent, an assistant emails a card “for the deposit,” or the website form posts straight to your server. The goal is to capture once, keep a token on the reservation, and charge later through the gateway you already use.

Top pick: direct and phone reservations

Enigma Vault is a card tokenization platform whose Card Vault covers phone, email, and direct reservations. It gives you hosted card forms for the booking engine (13 languages, custom CSS, and embeds for WooCommerce and Magento sites), direct API capture, and Twilio Pay phone capture, and your PMS or booking record stores the token.

When the stay is billable, the gateway proxy injects the card into the request to Authorize.net, Stripe, Braintree, PayPal, or any REST-based gateway, so changing processors later is a configuration change.

Customer Vault, the turnkey app on top of the same vault, sends a branded no-login link that collects a card, a signature, and an ID upload in one record, so an assistant or a corporate booker can authorize a stay without emailing a PDF.

Authorized staff can reveal a card number, and every reveal is logged. CVVs are held encrypted for at most 30 minutes, then deleted.

Key Features

• Hosted card forms: A booking engine iframe in 13 languages, so the card goes straight to the vault, never your server.
• Twilio Pay phone capture: Guests key cards into a tokenizing IVR, so agents never hear digits and recordings stay clean.
• Gateway proxy: Injects the card only into approved gateways such as Authorize.net or Stripe, so you keep your processor.
• Format-preserving tokens: Optional tokens keep the first six and last four digits, so card-shaped PMS fields still work.
• Ephemeral CVV: The CVV is held encrypted for at most 30 minutes, then deleted, matching the PCI DSS storage rule.
• Audit logs on every plan: Each request logs client ID, IP, path, and status, so you can show who touched a card.

Pricing

Cost at 2,000 Stored Cards a Month: About $49.99 a month on Plus. Assuming three requests per card (tokenize, one charge, one reveal or refund), 2,000 cards is roughly 6,000 requests, well inside Plus’s 20,000. The same volume on Lite would be 1,000 free plus 5,000 at $0.08, or $400. Customer Vault is quoted separately.

Who Should Not Buy: A hotel whose every card already flows through PMS-integrated payments and an OTA-collect model, with no phone, email, or group deposits outside it. Your PMS’s own tokenization may be enough.

Also not a fit if you need pre-built PMS or channel manager connectors: Enigma Vault works through APIs, hosted forms, and its gateway proxy, and doesn’t list named PMS integrations.

Pros

• Reservations agents stop hearing, typing, and seeing full card numbers, because phone, link, and web capture all write straight to the vault.
• A free Lite plan and a $49.99 Plus plan let a 40-room independent start without a procurement cycle.
• The gateway proxy lets you keep your processor and add or switch one later without asking guests for their cards again.

Cons

• There is no documented OTA virtual card interception, so Expedia and Booking.com cards need your channel manager’s proxy or a second vendor.
• There are no named PMS connectors; your developer or PMS vendor has to wire tokens into the reservation record through the API or webhooks.
• ISO 27001 certification is still in progress (PCI DSS Level 1 and SOC 2 Type II are in place), so ask for the timeline.

What Hoteliers and Reviewers Say: Very positive. Enigma Vault holds 4.4/5 from 6 reviews on G2 and 4.8/5 from 4 on Capterra. Reviewers like a simple, easy-to-understand API, clear de-scoping, and how quickly the team added requested features.

The complaints are a wish for deeper reporting dashboards and one reviewer who found pricing a bit high. None of the reviews are from hotels specifically.

Our Verdict: The most practical choice for the cards that arrive outside your PMS, at a price a single property can carry.

Runner-up: direct and phone reservations

PCI Vault is a zero-knowledge PCI DSS Level 1 card vault that doesn’t store the passphrase needed to retrieve your data. It offers capture forms and a zero-knowledge PCI proxy so cards reach your payment provider without touching your servers.

Capture forms work for a direct booking engine and for links sent after a phone call, but storing, retrieving, and charging cards is API work. That suits a small group with an in-house developer or a hotel software vendor more than a front office team looking for a ready-made screen.

Key Features

• Capture forms: Hosted card entry or a post-call link keeps card fields off your own booking servers.
• Zero-knowledge storage: Retrieving a card requires a passphrase PCI Vault doesn’t store, which limits what even the provider can see.
• PCI proxy: Forwards card data to your payment provider when you charge, so your booking stack only ever holds the token.
• API-first design: Storing, retrieving, and charging cards all run through a REST API, which suits teams that build their own booking flows.
• Published pricing: Monthly fees and per-operation rates are listed on PCI Vault’s site, so a developer can model cost before talking to sales.

Pricing

Cost at 2,000 Stored Cards a Month: About $375 a month on the Growing plan: $255 plus roughly 6,000 operations at $0.02.

Who Should Not Buy: A hotel with no developer access. There’s no turnkey staff app or phone capture, so front office teams would still need someone to build the workflow.

Pros

• Per-operation rates are published on PCI Vault’s site, so a hotel tech team can forecast cost against room nights before a sales call.
• Zero-knowledge storage means a breach at the provider alone doesn’t expose your guests’ cards without your passphrase.
• Capture forms keep card fields off your booking engine’s servers, which shrinks the systems your QSA has to review.

Cons

• There is no packaged phone capture, so your developer must build an IVR flow or send links after calls.
• There are no hotel PMS or channel manager connectors, so OTA virtual cards and PMS records need custom integration work.
• The $255 monthly base plus per-operation fees costs more than a small property’s phone and web volume usually justifies.

What Hoteliers and Reviewers Say: Mostly positive. PCI Vault holds 4.5/5 from 12 reviews on G2. Reviewers praise responsive support and straightforward APIs; the main complaint is the integration effort, which reviewers say leans on developers.

Our Verdict: A solid vault for a technical team, but more build than most single properties want.

Want phone capture and a staff app without writing the glue code? See how Card Vault handles phone reservations.

For OTA Virtual Cards and Channel Managers

When Expedia Collect or Booking.com Payments pays you with a virtual card, or a channel manager delivers a guest card inside the reservation, that card lands in your PMS feed. The right option here sits in that feed, swaps the card for a token before your systems store it, and injects it back when you charge.

Top pick: OTA virtual cards and channel managers

PCI Booking is a card tokenization service that captures OTA virtual cards as tokens. Its developer documentation describes intercepting card data in a third party’s API response or webhook, storing it as a token, and returning the token to the hotel’s system.

It says this works with any third party that sends card data via API, naming Booking.com, Expedia, and other major channel managers, and it covers CRS and GDS connectors as well.

Hotels can view a card securely as an authorized user, manage CVV handling, and charge by having PCI Booking swap the token for card data and send it to the PSP on their behalf.

A documented multi-hotel routing pattern lets one platform account charge each hotel’s own gateway, which suits small groups where each property keeps its own merchant account. Card-by-link capture via email or SMS and hosted forms cover direct bookings too.

Key Features

• Third-party interception: Catches cards in OTA, channel manager, CRS, and GDS feeds and returns a token to your system.
• Card by link: Email or SMS links let a guest enter a card themselves, so staff never type the digits.
• Secure card display: Authorized staff can view a tokenized card to key a virtual card into a terminal when needed.
• Gateway relay: Swaps the token for card data on the way to your PSP, so the PMS never holds the number.
• Multi-hotel routing: One platform account can charge each property’s own gateway, which suits groups where every hotel keeps its own merchant account.
• Virtual card issuing: Requests a virtual card from a connected issuer and tokenizes it automatically, useful for paying suppliers.

Pricing

Cost at 2,000 Stored Cards a Month: Quote. PCI Booking doesn’t publish prices, so ask for a rate based on monthly tokenizations, detokenizations, and card views.

Who Should Not Buy: A single property that only takes cards by phone and web with no OTA-collect business; a general vault will cost less to run. Also not for teams that want a no-code staff portal and nothing else.

Pros

• Expedia, Booking.com, and channel manager cards become tokens before your PMS stores them, closing most hotels’ biggest card feed.
• Each hotel in a group can keep its own gateway and merchant account behind one integration.
• One provider covers OTA interception, email and SMS links, and hosted forms, so you don’t need separate vendors per channel.

Cons

• There is no packaged front office app, so your PMS vendor or developer has to build the integration on its APIs.
• There is no documented phone IVR capture, so reservations agents must send a link or still hear the card on calls.
• The PCI DSS level isn’t stated on the pages we read, so ask for the current Attestation of Compliance before you sign.

What Hoteliers and Reviewers Say: PCI Booking has no G2 or Capterra listing, so there are no public reviews to summarize yet. Ask the vendor for two or three customer references in your segment before you sign.

Our Verdict: The most hotel-native tokenization layer for OTA and channel manager cards we found.

Need the phone and email side covered too? Talk to us about pairing Card Vault with your OTA flow.

Runner-up: OTA virtual cards and channel managers

PCI Proxy, powered by Planet, is a card tokenization service that pairs a token vault with detokenization, so you can tokenize cards from any source and share tokens with any PSP. It lists travel among its industries, and Starter is €350 a month plus usage fees, with no setup fee or long-term contract.

SiteMinder’s pmsXchange documentation lists PCI Proxy among its certified PCI tokenization proxy providers for delivering credit cards to a PMS, using the PULL model, alongside FreedomPay, Payrails, and Shift4 (the last of which is a processor). That means a PMS pulling reservations through PCI Proxy receives tokens rather than raw card numbers.

Key Features

• SiteMinder certification: Listed by SiteMinder as a certified proxy for pmsXchange card delivery (PULL), so a PMS receives tokens instead of raw cards.
• Token vault and detokenization: Tokenize cards from any source and share tokens with any PSP, so your systems store tokens alone.
• Multi-brand projects: The Scale plan supports several brands and projects, which suits groups running more than one booking engine.
• Enterprise options: SSO and SAML, custom integrations, and volume tiers on the Enterprise plan for larger hotel tech teams.
• No setup fee: Monthly plans without long-term contracts, so a team can test the flow before committing.

Pricing

Cost at 2,000 Stored Cards a Month: €350 a month plus usage fees on Starter. Usage rates aren’t published, so the full cost at 2,000 cards is a quote.

Who Should Not Buy: A single independent hotel without a PMS vendor or developer to integrate the proxy; PCI Proxy is sold to the software that runs the hotel more than to the front office.

Pros

• SiteMinder certification means a PMS pulling reservations can receive tokenized cards through a path SiteMinder already supports.
• No setup fee or long-term contract lowers the risk of a pilot for a PMS or booking engine team.
• A free trial lets your developer test the reservation and charge flow end to end before you pay.

Cons

• The €350 Starter fee comes before usage fees, which is steep for a property storing a few hundred cards monthly.
• It is infrastructure with no front office app, so reservations and sales staff get nothing to work in without a PMS integration.
• There is no documented phone, email link, or group deposit capture, so those channels need another product.

What Hoteliers and Reviewers Say: Reviews: no G2 or Capterra reviews yet (G2, Capterra).

Our Verdict: The safest bet if your PMS pulls from SiteMinder and wants a certified proxy; overkill for a hotel without developers.

Running a single property? Compare Enigma Vault’s free and $49.99 plans.

Also worth a look: OTA and channel distribution

IXOPAY (formerly TokenEx) is a payment platform that tokenizes cards and uses the token to forward card data to partners. In its Tablet Hotels case study, cards are tokenized before they reach Tablet’s systems and forwarded to the OTAs, channel managers, and PSPs Tablet works with. Tablet reports a smaller PCI footprint and lower development costs.

IXOPAY introduced new TokenEx packages in January 2026, but prices aren’t published. It’s a better match for a hotel distribution platform than for a 60-room property.

Key Features

• Universal tokens: One token usable across processors, so a booking platform can route payments without re-collecting cards.
• Transparent gateway: Tokenizes cards in transit and forwards them to partners, which is how Tablet Hotels sends cards to OTAs and channel managers.
• Batch tokenization: Bulk vaulting of existing card files, useful when a platform migrates stored cards from another vault.
• Payment orchestration: IXOPAY routes transactions across several PSPs, which matters for platforms that settle in many markets.
• TokenEx packages: New tiers launched in January 2026 for token-first payments, giving buyers a lighter entry point than full orchestration.

Pricing

Cost at 2,000 Stored Cards a Month: Quote. IXOPAY doesn’t publish package prices.

Who Should Not Buy: Any single hotel or small group; this is enterprise payment infrastructure.

Pros

• The Tablet Hotels case study shows tokens forwarded to OTAs, channel managers, and PSPs, with a smaller PCI footprint reported.
• Multi-processor routing lets a hotel booking platform switch or add PSPs without asking guests for cards again.
• Bulk tokenization makes migrating an existing card file from another vault practical without asking guests to re-enter cards.

Cons

• It is built for payment platforms with engineers; a reservations desk gets no screen to capture, reveal, or charge a card.
• There is no documented phone capture, emailed authorization replacement, or group deposit workflow, so those channels need another tool.
• Its positioning has moved toward orchestration and agentic payments, so a single hotel buys far more platform than it uses.

What Hoteliers and Reviewers Say: Mostly positive. IXOPAY (TokenEx) holds 4.6/5 from 17 reviews on G2; the TokenEx Capterra listing has no reviews yet. Reviewers praise reliability and support; the main complaint is limited reporting.

Our Verdict: Worth shortlisting for hotel distribution platforms, not for individual properties.

Moving cards off TokenEx? Ask us how a migration to Card Vault works.

For Front Desk and Incidentals

At the front desk, the card is usually present, and the cleanest protection is a validated point-to-point encryption (P2PE) terminal that encrypts the card the moment it’s dipped or tapped. Tokenization matters for what happens next: holding that card for incidentals, late check-out charges, and no-shows without staff ever writing it down.

Top pick: front desk and incidentals

Bluefin ShieldConex is a tokenization service that turns card data into reusable tokens for card-on-file billing, and its developer documentation describes auto-tokenization for card-present P2PE transactions.

Bluefin and Datacap announced a partnership in October 2024 to deliver PCI-validated P2PE processing to hospitality businesses in the US and Canada, with Datacap as Bluefin’s preferred omnichannel provider for hospitality P2PE; merchants buy through their POS reseller.

Bluefin added an enterprise security proxy to ShieldConex in 2024 that detokenizes in real time and forwards card data to any processor, which helps a hotel whose gateway isn’t tied to Bluefin.

Key Features

• Validated P2PE: Cards are encrypted inside the terminal when dipped or tapped, the strongest protection for card-present payments.
• Vaultless tokens: ShieldConex tokenizes and detokenizes in real time without a stored card database, which narrows what a breach can expose.
• Auto-tokenization: Card-present P2PE and card-not-present transactions both produce reusable tokens for incidentals and late charges.
• Security proxy: Detokenizes in real time and forwards card data to any processor, so your gateway doesn’t have to be Bluefin’s.
• Data beyond cards: Also tokenizes PII and PHI fields, which helps if you collect guest IDs or accessibility details.

Pricing

Cost at 2,000 Stored Cards a Month: Quote. Bluefin doesn’t publish pricing, and the P2PE route is priced through your POS reseller.

Who Should Not Buy: A hotel whose PMS payment partner already provides P2PE terminals, or one that mainly needs phone, email, or OTA capture.

Pros

• Validated P2PE is the strongest way to protect card-present payments at the desk and can shrink the PCI scope of front desk systems.
• Tokens from the check-in swipe let you charge incidentals and no-shows later without re-collecting or writing down the card.
• The security proxy works with processors beyond Bluefin’s own, so you aren’t locked to one acquirer.

Cons

• The hospitality P2PE route is sold through a POS reseller with Datacap, which adds a third party to setup, support, and contract terms.
• There is no documented OTA virtual card interception or emailed authorization replacement, so cards arriving before check-in need another tool.
• The hospitality P2PE partnership covers the US and Canada only, so properties elsewhere need a different terminal route.

What Hoteliers and Reviewers Say: Reviews: no G2 or Capterra reviews yet (G2).

Our Verdict: The right first call if front desk card-present security is your gap.

Front desk handled but guests still email cards before arrival? See how Customer Vault replaces those emails.

Also consider Enigma Vault here. If your terminals already come with P2PE from your PMS payment partner, the gap is the card that arrives before check-in.

A Customer Vault link or Twilio Pay call captures it ahead of arrival, the token stays on the reservation, and staff charge incidentals through the gateway proxy. See the full Enigma Vault entry above; pricing and cons are the same.

For Groups, Events, and Deposits

Group sales is where cards meet contracts. A wedding planner, a corporate travel manager, or a sports team coordinator signs a contract, pays a deposit, and authorizes a master account, often by emailing a scanned form. The goal is a single signed, tokenized record your sales team can trigger charges against without seeing the card.

Top pick: groups, events, and deposits

Customer Vault is Enigma Vault’s branded intake app: it sends a no-login link that collects a card (tokenized through Card Vault), a canvas e-signature, and documents such as an ID in one customer profile. Staff work from a shared inbox; sensitive fields are auto-tokenized; every reveal is logged; staff sign in with WebAuthn passkeys or TOTP.

Signed webhooks and a lifecycle API let you push the token to your sales or PMS records.

Link the sales record to the token and charge deposits and final balances through your approved gateway with the Card Vault proxy, which keeps your sales system out of card handling. A signed form doesn’t eliminate fraud or chargeback liability, so keep your normal verification steps.

Key Features

• Branded intake links: Planners open a no-login link, so you get the card without accounts or emailed PDF forms.
• Cards, signatures, and files together: Card, canvas e-signature, and documents such as an ID land in one record per group or event.
• Staff inbox and profiles: Sales staff assign and track each authorization, so deposits don’t get lost in personal mailboxes.
• Expiring sharing: Share links expire after 24 hours with an optional password and download tracking, limiting where records travel.
• MFA and passkeys: Staff sign in with WebAuthn passkeys or TOTP, and tenants can enforce it for everyone handling cards.
• Live the same day: No developer or integration is needed to send links, so sales can retire the PDF form quickly.

Pricing

Cost at 2,000 Stored Cards a Month: Customer Vault is quoted; the Card Vault charging side runs about $49.99 a month on Plus at this volume.

Who Should Not Buy: A large full-service hotel whose sales team already lives in a sales and catering suite with built-in contracts and payments; integration depth there will matter more than intake.

Pros

• Planners and assistants authorize a group without emailing a card, so the shared sales inbox stops holding cardholder data.
• Sales teams charge deposits and final balances through the gateway proxy without seeing the full number.
• Every reveal is logged, so the rare staff member who needs the card leaves an accountable trail.

Cons

• There are no named sales and catering integrations such as Delphi; tokens move to your sales system by API or signed webhook.
• Contract templates and BEOs aren’t part of the product, so the event contract itself still lives in your sales system.
• A signed link doesn’t remove fraud or chargeback liability on its own, so keep your normal verification steps.

What Hoteliers and Reviewers Say: Very positive. Enigma Vault holds 4.4/5 from 6 reviews on G2 and 4.8/5 from 4 on Capterra. Reviewers like a simple, easy-to-understand API, clear de-scoping, and how quickly the team added requested features.

The complaints are a wish for deeper reporting dashboards and one reviewer who found pricing a bit high. None of the reviews are from hotels specifically.

Our Verdict: The fastest way for an independent or small group to retire the emailed authorization form.

How Each Platform Handles Phone, OTA, Front Desk, and Group Cards

This table shows what each platform documents for the four ways cards reach a hotel. “Not documented” means we found nothing on the vendor’s own pages, checked October 23, 2026.

No single platform covers all four channels. Most hotels pair a vault for phone, email, and group cards with their channel manager’s proxy for OTA cards and their PMS partner’s P2PE terminals at the desk.

Pricing Compared

Only numbers read on the vendor’s own pricing page or official marketplace listing are shown.

PMS and Channel Manager Fit

None of these replaces your PMS or channel manager. This matrix shows what each vendor documents publicly about connecting to them. “API” means you or your PMS vendor wire it up.

Confirm any integration with both vendors before you sign; partner lists change often.

How to Choose Hotel Card Tokenization Software

Start by counting where your cards actually come from in a normal month. In my experience, most independents find that the PMS handles the booking engine well and that the trouble lives in three places: the reservations phone line, the shared inbox, and the group sales desk.

Common Mistakes Hotels Make With Card Tokenization

• Leaving the inbox alone: Tokenizing the booking engine while authorization PDFs sit in a shared mailbox ignores the riskiest channel.
• Storing the CVV “for the guarantee”: PCI DSS doesn’t allow it after authorization; use a vault that deletes it on a timer.
• Assuming tokens equal compliance: Call recordings, terminals, and staff screens still count; your acquirer or QSA confirms the final scope.
• Buying a gateway when you needed a vault: A new processor tokenizes its own cards, not your channel manager or email cards.
• Forgetting the sales team: Group deposits are often the largest charges and the least controlled.
• Treating every team the same: A concierge buying tickets with a guest’s card needs a logged reveal, not a number on a notepad.

Questions to Ask a Vendor Before You Sign

• Can you tokenize OTA virtual cards from our channel manager feed, and which channel managers have you certified with? (Integration claims vary.)
• Which roles can reveal a full card number, and is every reveal logged? (Staff sometimes key cards into terminals.)
• How long do you hold the CVV, and when is it deleted? (PCI DSS forbids storing it after authorization.)
• Can each of our properties keep its own gateway and merchant account? (Groups rarely share one.)
• Can you share your current PCI DSS AOC and SOC 2 report? (Your QSA will ask.)
• How do we export tokens and cards if we leave? (Avoid lock-in.)
• Will our PMS store the token or the full card, and how are authorization records deleted? (Retention is where emailed forms pile up.)
• Which staff need to use card data, and which only need to confirm it exists? (Fewer people seeing full numbers is the goal.)

Start Protecting Hotel Guest Cards With Enigma Vault

If your reservations team still hears card numbers on the phone or opens them in email, start there. Card Vault captures by phone, link, or form and charges through the gateway you already use; Customer Vault turns third-party authorizations and group deposits into signed, tokenized records. Compare plans on the pricing page or book a demo.